Terms & Conditions

Introduction

Welcome to Small Steps HR. These Terms and Conditions ("Terms") govern your use of our website and consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Our Services

Small Steps HR provides strategic HR consulting services including but not limited to:

• HR strategy development and consulting
• Talent acquisition and recruitment guidance
• Performance management consulting
• Compliance and legal advisory
• Training and development strategy
• Benefits and compensation consulting

Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information necessary for our services
• Cooperate in a timely manner with our recommendations and requests
• Pay all fees according to the agreed terms
• Maintain confidentiality of proprietary methodologies shared
• Use our advice and recommendations at your own discretion and risk

Nature of Consulting Relationship

Our relationship is that of independent contractor and client. We provide strategic advice and recommendations, but you retain full responsibility for:

• Implementation of any recommendations
• Compliance with all applicable laws and regulations
• Final decision-making regarding HR policies and practices
• Supervision and management of your employees

Professional Standards

We strive to provide high-quality consulting services based on current best practices and our professional experience. However, we make no guarantees regarding specific outcomes or results. All advice is provided in good faith and based on the information available at the time of consultation.

Confidentiality

We maintain strict confidentiality regarding all client information and business matters. We will not disclose confidential information to third parties without your written consent, except as required by law. We expect the same level of confidentiality regarding our proprietary methods and recommendations.

Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Fees are due as specified in the consulting agreement
• Late payments may incur additional charges
• All fees are non-refundable unless otherwise specified
• Expenses will be billed separately if applicable

Limitation of Liability

To the fullest extent permitted by law, Small Steps HR shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from our services. Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.

Intellectual Property

All methodologies, frameworks, and materials developed by Small Steps HR remain our intellectual property. You receive a non-exclusive license to use recommendations and deliverables for your internal business purposes only.

Termination

Either party may terminate our consulting relationship with written notice as specified in the service agreement. Upon termination, you remain obligated to pay for services rendered up to the termination date.

Website Use

When using our website, you agree to:

• Use the site for lawful purposes only
• Not interfere with the site's operation or security
• Not copy or distribute content without permission
• Respect the intellectual property rights of others

Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved through binding arbitration in accordance with the rules of the appropriate legal jurisdiction.

Changes to These Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.